Sound Transit Biddingo #RP 0214-23

Sound Transit Solicits Proposals for Comprehensive Communications Training Services

Sound Transit, the regional transit authority for the Central Puget Sound area, is seeking proposals for comprehensive Communications Training services for its workforce. - Government Buyer: - Central Puget Sound Transit Authority (Sound Transit), serving King, Pierce, and Snohomish counties - Products/Services Requested: - Development and/or provision of communication course curricula for up to 1,300 employees - Certification of Sound Transit trainers to deliver the curricula internally (train-the-trainer model preferred) - Direct delivery of training by vendor personnel as an option - Training topics include: difficult conversations, managing change, coaching, and communication across diverse populations - Courses must be ADA compliant and available in multiple formats: in-person, virtual instructor-led, blended, and e-learning - Training to be offered quarterly over a five-year contract term - Training materials to include learner kits, slide decks, and videos; customization is encouraged - Notable Requirements: - Flexibility in delivery methods (in-person, virtual, blended, e-learning) - Emphasis on diversity, inclusion, and equal employment opportunity - Small business participation encouraged - Multiple vendors may be selected - Budget up to $800,000 for the five-year term - OEMs/Vendors Mentioned: - No specific OEMs required; vendors with relevant curricula and certification capabilities are highlighted - Potential vendors include: 4Forward Inc., Behavioral Insights (US) Inc, CCS Learning Academy, Center for Human Capital Innovation, and VitalSmarts, LC (Crucial Learning)

Description

Central Puget Sound Transit Authority (Sound Transit) is requesting proposals for Communications Training. The purpose is to provide public notice and information regarding Sound Transit’s competitive contracting opportunities. The selected vendor shall provide Sound Transit leaders to develop communication course curricula and/or certify Sound Transit training to deliver said curricula, as necessary. The contract term is five years, and the training is intended for approximately 1,300 employees, with courses offered quarterly in-person and online. Sound Transit prefers a train-the-trainer model but is open to other delivery methods and multiple vendors.

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