Sound Transit Biddingo #RP 0058-22

Sound Transit Solicits Translation and Interpretation Services for Multiple Languages

Sound Transit, the regional transit agency for the Central Puget Sound area in Washington State, is seeking proposals for comprehensive translation and interpretation services to support public information and marketing communications. - Government Buyer: - Sound Transit (Central Puget Sound Regional Transit Authority) - Scope of Services: - Translation of materials into multiple languages, including but not limited to Spanish, Vietnamese, Chinese (Traditional and Simplified), Korean, Tagalog, Russian, Somali, Amharic, Khmer, Lao, Tigrinya, Oromo, Arabic, and Urdu - Interpretation services (consecutive, simultaneous, telephonic, video, and in-person), including American Sign Language (ASL) - Voice talent for audio translation and interpretation - Communication Access Real-time Translation (CART) services - Braille services for accessible communications - Transcreation and quality control for signage, wayfinding, and marketing materials - Provision of a user-friendly portal for managing translation and interpretation requests - Notable Requirements: - Vendors may submit partial bids for specific languages or services - Both onsite and remote service delivery are acceptable - Multiple awards may be made; work will be apportioned based on best value, capability, and capacity - No preference for local vendors; out-of-state vendors are eligible - Historical usage data provided to inform proposals - Incumbent/Notable Vendors: - Avantpage Inc. - Dynamic Language Center, Ltd. - Estimated contract value: $1,000,000 to $1,500,000 over a potential five-year term (two years initial, three one-year options) - High-demand languages include Spanish, Vietnamese, Chinese, Korean, and Tagalog

Description

Sound Transit is soliciting proposals from firms to provide translation and interpretation services for public information and marketing communications into multiple languages. The contract term is two years with three optional one-year extensions. Multiple firms may be awarded under this solicitation. The services include translation, interpretation, voice talent, CART, and braille services, with a user-friendly portal for managing requests. Proposals were due by August 22, 2022, with a pre-proposal meeting held on August 1, 2022, via Microsoft Teams.

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