SAM #36C10B26Q0396

Cloud-Based Employee Recognition Platform and Services for OVAHCS

The Department of Veterans Affairs Technology Acquisition Center is seeking a cloud-based Employee Recognition Platform and related services for the Oklahoma VA Health Care System (OVAHCS). - Government Buyer: - Department of Veterans Affairs, Veterans Health Administration (VHA), Technology Acquisition Center - Key contacts: Contracting Officer Mina Awad, Contract Specialist Allison Fulton - Products/Services Requested: - Cloud-based Employee Recognition Platform supporting at least 6,648 users - Annual Platform, Configuration, and Training Fee (Base) - Option Year Subscription Fees (Years 1-4), each including technical support - Compliance Monitoring and Reporting Plan for AI outputs - Corrective Action Plan for AI compliance deviations - AI Model/LLM Change Disclosure and documentation updates - Notable Requirements: - Platform must enable real-time recognition by employees, patients, caregivers, and family members - Must provide detailed reporting, multi-language support, and integrate with existing recognition programs - Compliance with VA security and Trustworthy AI/Unbiased AI principles is mandatory - End user feedback mechanisms and notification of material AI model changes required - No specific OEMs or vendors are named; the solicitation is open to qualified providers - Contract includes a 12-month base period with four 12-month option periods (up to five years total)

Description

Please see solicitation attached

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