Opportunity
Los Angeles County Lacounty #LA-RICS 029
LA-RICS Solicits Managed IT Services for Microsoft 365 and Dell Environments
Posted
June 24, 2026
Respond By
August 11, 2026
Identifier
LA-RICS 029
NAICS
541512
The Los Angeles Regional Interoperable Communications System (LA-RICS) Authority is seeking a vendor to provide comprehensive Managed Information Technology (IT) Services for its technology infrastructure and approximately 30 users. - Government Buyer: - Los Angeles Regional Interoperable Communications System (LA-RICS) Authority - Internal Services Department (procurement office) - OEMs Highlighted: - Microsoft (Microsoft 365 cloud services) - Dell (laptops and user devices) - Products/Services Requested: - Managed IT Services, including: - Help desk support - Microsoft 365 administration (Exchange Online, SharePoint, OneDrive, Teams) - Device management (Dell laptops) - Cybersecurity and compliance - Backup and disaster recovery - Network support and system monitoring - IT asset management - Onboarding/offboarding and user support - IT strategy and consulting - Ancillary IT services - Coordination with Los Angeles County Sheriff's Department for internet, firewall, and printer management - Notable Requirements: - Proactive, comprehensive IT support for a small user base (approx. 30 users) - Mandatory bidder's conference and site walk - Completion of detailed compliance and administrative forms - Firm fixed contract rates with possible annual cost of living adjustments - Contract term of three years, with two optional one-year renewals (up to five years total)
Description
The Los Angeles Regional Interoperable Communications System (LA-RICS) Authority is seeking bids from qualified bidders to provide professional Managed Information Technology (IT) Services. The services will support the Authority's technology infrastructure, end users, and cloud environment, which includes approximately 30 users utilizing Microsoft 365 services and Dell laptops. The selected consultant will provide proactive monitoring, administration, cybersecurity, technical support, and strategic IT guidance to ensure reliable, secure, and efficient technology operations. A mandatory bidder's conference and site walk is scheduled for July 14, 2026.