North Carolina eVP #Doc2191476562

NC DHHS Solicits Copado Software Licenses and Support Renewal

The North Carolina Department of Health and Human Services (NC DHHS) IT Division is soliciting bids for the renewal and reinstatement of Copado software subscriptions and support services. - Government Buyer: - NC Department of Health and Human Services, IT Division, Office of Procurement, Contracts and Grants - OEM Highlight: - Copado is the sole Original Equipment Manufacturer (OEM) specified for all software and support products - Products and Quantities: - Copado FY22 Professional Edition Platform (1 unit, PTH-PROF22-GOV) - Production Instance (3 units, PROD-Prdlnst-PKG) - Compliance Hub Package (1 unit, CCH-P12-PKG) - Advanced administrator licenses (11 units, PTH-A-GOV) - Standard user licenses for development team members (69 units, PTH-User-GOV) - Project planning and agile management capabilities (80 units, PLAN-GOV) - Additional org access for Professional Platform customers (1 unit, PTH-AddProd-PRO) - Robotic Testing Scale Edition - Annual (1 unit, RTP-Annual) - Scale Edition User (5 units, SEU) - Explorer License (27 units, EL) - Test Copilot License (27 units, TCL) - 12,000 Testing Minutes (5 units, TMS) - Quality Tools CI/CD Integration (1 unit, QTI) - Parallel Robot Execution (1 unit, PRE) - Additional Scale Edition User - Annual (22 units, ASEU-Annual) - 144,000 Testing Minutes - Per Platform Annual (5 units, TMONEFOUR) - Extended support package (942,846 units, Success+) - Reinstatement Fee if Applicable (1 unit) - Notable Requirements: - All products and support must be Copado-branded; no substitutes or alternatives accepted - Includes a very large quantity of extended support (Success+), indicating a major emphasis on ongoing engineering support and customer success - Contract term is 14 months with options for two additional one-year extensions - Quantities and part numbers are specified for each product line item - Optional costs for years 2 and 3 are included for continued coverage

Description

This solicitation is issued by the North Carolina Department of Health and Human Services (NC DHHS) to obtain pricing and procure the renewal or reinstatement of Copado software licenses and support. The procurement involves software subscriptions and support renewal for Copado, classified under the commodity code for software maintenance and support. Offers must be submitted electronically via the North Carolina Electronic Vendor Portal by July 8, 2026, at 2:00 PM Eastern Time. The solicitation is an Invitation for Bids (IFB) and includes detailed terms and conditions, with the contract award contingent upon the execution of acceptance and encumbrance of funds.

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