SAM #26-02-TS

IRS Seeks Contractor Support for EFS Program Expansion and Pega Workflow Development

The Internal Revenue Service (IRS) is seeking contractor support for the expansion of its Enterprise File Storage (EFS) Program, focusing on digital workflow development and integration. - Government Buyer: - Internal Revenue Service (IRS), Department of the Treasury - Services Requested: - Development, testing, maintenance, and enhancement of EFS Digitization/Pega Platform workflows - Delivery of 18 new digital workflows of varying complexity - Integration with IRS systems such as Pega Cloud for Government, Document Upload Tool, and Zero Paper Initiative - Adherence to Section 508 accessibility standards - Emphasis on agile development methodologies - Comprehensive testing (integration, system, performance, regression, automated/manual, Section 508 compliance) - Knowledge transfer and transition support, including development of Knowledge Transfer Plan and Transition-In Checklist - Contract management, oversight, reporting, and earned value management - Transition and application cutover support to ensure uninterrupted performance - Key personnel must include Pega-certified architects - Unique/Notable Requirements: - Strong focus on integration with Pega software and IRS digital initiatives - Section 508 accessibility compliance is mandatory - Knowledge transfer and transition management are critical for continuity - Agile development and comprehensive testing are emphasized - No specific OEMs, products, or part numbers are named in the requirements

Description

The Taxpayer Services division of IRS is interested in program support services related to the ongoing development, testing, maintenance, and enhancement of the Enterprise File Storage (EFS) Digitization/Pega Platform.

The Request for Information (RFI) and Draft Requirements Document are attached. 

View original listing