Orlando Opengov #RFP26-0026

City of Orlando seeks proposals for citywide towing and roadside assistance services

The City of Orlando is seeking proposals for comprehensive citywide towing and roadside assistance services to support multiple municipal departments. - Government Buyer: - City of Orlando Procurement and Contracts Division - Services will support Fleet Management, Orlando Fire Department, Orlando Police Department, Parking Division, Code Enforcement Division, Orlando Venues, and other city departments - Products/Services Requested: - 24/7/365 towing services for accidents, breakdowns, code enforcement, parking violations, and other city needs - Roadside assistance, vehicle recovery, dispatch, and secure vehicle storage - Requirements: - Vendors must maintain necessary equipment and qualified personnel - Response time must be within 30 minutes of request - Detailed reporting and compliance with all applicable laws and regulations are mandatory - Multiple vendors may be awarded contracts, with a rotating assignment system and flexibility for emergencies or performance issues - No specific OEMs or vendors are named in the solicitation - Contract term is three years with options for renewal; proposals must be submitted electronically

Description

The City of Orlando’s Procurement and Contracts Division is requesting proposals from qualified proposers to provide citywide towing and roadside assistance services. These services include towing, roadside assistance, storage, recovery, and dispatch capabilities available 24/7/365. The services will support various city departments such as Fleet Management, Orlando Fire Department, Orlando Police Department, and others within the city limits. The contract term is for 3 years with options for renewal, and proposals must comply with all applicable laws and regulations.

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