North Carolina eVP #30-26310-ITD

NC DHHS IT Division Solicits Copado Software Subscription and Support Renewal

The North Carolina Department of Health and Human Services (NC DHHS) IT Division is seeking bids for the renewal and reinstatement of Copado software subscriptions and support services. - Government Buyer: - NC Department of Health and Human Services, IT Division, Office of Procurement, Contracts and Grants - OEM Highlight: - Copado is the sole Original Equipment Manufacturer (OEM) specified for all software and support products - Products and Quantities: - Copado FY22 Professional Edition Platform (1 unit, PTH-PROF22-GOV) - Production Instance (3 units, PROD-Prdlnst-PKG) - Compliance Hub Package (1 unit, CCH-P12-PKG) - Advanced administrator licenses (11 units, PTH-A-GOV) - Standard user licenses (69 units, PTH-User-GOV) - Project planning and agile management capabilities (80 units, PLAN-GOV) - Additional org access (1 unit, PTH-AddProd-PRO) - Robotic Testing Scale Edition - Annual (1 unit, RTP-Annual) - Scale Edition User (5 units, SEU) - Explorer License (27 units, EL) - Test Copilot License (27 units, TCL) - 12,000 Testing Minutes (5 units, TMS) - Quality Tools CI/CD Integration (1 unit, QTI) - Parallel Robot Execution (1 unit, PRE) - Additional Scale Edition User - Annual (22 units, ASEU-Annual) - 144,000 Testing Minutes - Per Platform Annual (5 units, TMONEFOUR) - Extended support package (942,846 units, Success+) - Reinstatement Fee if Applicable (1 unit) - Notable Requirements: - Brand-specific procurement for Copado software and support only - Includes a very large quantity of extended support (over 942,000 units) - Contract term is 14 months with options for two additional one-year extensions - Renewal and reinstatement focus, not new licenses - All vendors must comply with the State's eProcurement process

Description

This solicitation is for the renewal and reinstatement of Copado software licenses and support for the North Carolina Department of Health and Human Services (NC DHHS). The procurement includes software subscriptions and support services to be provided under the terms and conditions of the solicitation. Offers must be submitted electronically by July 8, 2026, and the solicitation number is 30-26310-ITD. The procurement is managed through the State of North Carolina's Electronic Vendor Portal.

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