Wisconsin eSupplier #S-1700 DMS-25

Wisconsin DHS Solicits Russian Advocacy Services for Medicaid and Related Programs

This opportunity is for Russian Advocacy Services to support Russian-speaking immigrants and families with Limited English Proficiency (LEP) in accessing Wisconsin Department of Health Services (DHS) programs. - Government Buyer: - Wisconsin Department of Health Services (DHS) - Division of Medicaid Services (DMS) - Milwaukee Enrollment Services (MilES) - No specific OEMs or commercial vendors are named in the solicitation. - Products/Services Requested: - Russian Advocacy Services, including: - Client counseling and individualized case management - Application assistance for Medicaid, BadgerCare Plus, FoodShare, and Child Care benefits - Client hosting (in-person, virtual, and telephone) - Communication facilitation between clients and DHS staff - Interpreter and translation services (NIGP codes 96146 and 96175) - Estimated 1,250 hours per year of advocacy services - Unique/Notable Requirements: - Russian language proficiency certification required - All services must be performed within the United States - Contract term is three years with two optional one-year renewals - Services are specifically targeted to Russian-speaking immigrants and families with LEP

Description

The Wisconsin Department of Health Services (DHS), Division of Medicaid Services (DMS), Milwaukee Enrollment Services (MilES) is seeking bids for Russian Advocacy Services. The supplier will provide advocacy services to Russian immigrants and their families by assisting them in navigating DHS programs such as Wisconsin Medicaid, BadgerCare Plus, Wisconsin FoodShare, and Child Care benefits. Services include counseling clients, individualized case management to determine eligibility, hosting clients using various techniques, and facilitating communication between the vendor's staff and DHS.

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