Opportunity
SAM #FA462026QA256
Telestream Systems Repair, Maintenance, and Software Support at Fairchild AFB
Buyer
Fa4620 92 Cons Lgc
Posted
June 23, 2026
Respond By
July 07, 2026
Identifier
FA462026QA256
NAICS
517112, 811213
This opportunity is for comprehensive repair and maintenance services for Telestream Systems at Fairchild Air Force Base, managed by the 92d Contracting Squadron of the U.S. Air Force and the Joint Personnel Recovery Agency. - Government Buyer: - 92d Contracting Squadron, U.S. Air Force (Air Mobility Command), Fairchild AFB, WA - Joint Personnel Recovery Agency (JPRA), Spokane, WA - OEM Highlight: - Telestream is the sole Original Equipment Manufacturer (OEM) referenced for all systems and software to be serviced - Vendors: - Only Telestream-authorized contractors are eligible; proof of Telestream authorization is required - Products/Services Requested: - Repair and maintenance services for Telestream Systems, including both hardware and software - Software maintenance and support for specific Telestream products: - Vantage Transcode - Vantage Analysis Pro - Vantage Workflow Designer - Send to Avid Playback and Interplay Delivery - V-Avid Advanced Avid Option - V-Camera - Lightspeed systems - Service Requirements: - Silver level support: Monday–Friday, 6:00AM–6:00PM PST (excluding holidays) - 6–8 hour response time during business hours - No remote access permitted - 24-hour access to Telestream Customer Portal Knowledgebase - Contractor must provide trained Telestream technicians - Contract Structure: - Firm fixed price contract - Base year plus four one-year option periods (total potential duration: 5 years) - Each year is a single lot for maintenance services - Unique/Notable Requirements: - Contractor must be an authorized Telestream service provider - All support must comply with specified response times and access restrictions - Registration in SAM and compliance with FAR/DFARS required - Evaluation based on price and Supplier Performance Risk System (SPRS) ratings
Description
The contractor shall perform all necessary repair and maintenance of Telestream Systems in accordance with the attached Statement of Work.