California eProcure #RFQ DTS 25-248

California DWR SmartIQ SaaS Subscription Renewal and Award

The California Department of Water Resources (DWR) is renewing its subscription for SmartIQ Software-as-a-Service (SaaS) to support digital document workflows and integrations. - Government Buyer: - California Department of Water Resources (DWR) - OEMs: - Smart Communications (SmartComm), the manufacturer of SmartIQ - Vendors: - Solutions Simplified (awardee) - Products/Services Requested: - SmartIQ SaaS Subscription (Part # SmartIQ_001) - One-year subscription - 100,000 transaction allowance - 5 SmartIQ Design Users - 4 SmartIQ Tenancies - Connectors: SharePoint, SFTP, ODATA, CMIS, Docusign - Premium Gold-level 24x7 support with strict service level agreements (SLAs) - Notable Requirements: - Vendors must be authorized resellers of SmartComm - Compliance with California Civil Rights Laws - Preferences for California-certified small businesses and Disabled Veteran Business Enterprises (DVBE) - GenAI disclosure required - Annual payment terms - Service level commitments for support response and resolution times

Description

The Department of Water Resources (DWR) is soliciting quotations for SmartIQ Software-as-a-Service (SaaS) licensing for a one-year period from February 15, 2026 to February 14, 2027. The procurement includes a subscription with transaction allowance, design users, tenancies, multiple connectors, and premium support. The contract will be awarded based on compliance with administrative requirements and lowest net cost after applicable preferences and incentives. The solicitation includes detailed administrative requirements, service level commitments, and payment terms.

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