County of Alameda #902768

Alameda County Seeks TPA for FSA and Commuter Benefits Administration

Alameda County is seeking a Third-Party Administrator (TPA) to manage its Flexible Spending Accounts (FSA) and Commuter Benefits programs. - Government Buyer: - County of Alameda, General Services Agency-Procurement and Human Resources Services – Employee Benefits Center - OEMs and Vendors Mentioned: - ConnectYourCare (current FSA administrator) - WEX, Inc. (current Commuter Benefits administrator) - Products/Services Requested: - Comprehensive FSA administration (Health Care, Dependent Care, Adoption Assistance) - Commuter Benefits administration (transit, parking, vanpooling) - Secure web-based and mobile platform for participants - IRS-compliant debit card solution - Customer service, communications, and educational materials - Dedicated account management and robust reporting/analytics - Integration with PeopleSoft/Oracle HRIS - Coordination with current vendors for transition - Notable Requirements: - Support for pre-tax payroll deductions under IRS Codes 125, 132, and 137 - Dual-branded communication materials - Ability to handle approximately 9,288 benefits-eligible employees - Bidders may propose for FSA, Commuter Benefits, or both (bundled solution) - County may award separate or bundled contracts based on best interest

Description

The County of Alameda is seeking Third-Party Administrator Services for its Flexible Spending Accounts (FSA) and Commuter Benefits program. The contract will be for three years with an option to renew for two additional years. Bidders may propose for FSA administration only, Commuter Benefits administration only, or both as a bundled solution. The services include claims administration, a secure web-based platform, a debit card solution, customer service, communications and materials, account management, and reporting and analytics. The County reserves the right to award separate contracts or a single bundled contract based on the proposals received.

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