CanadaBuys #onref6825a22f-7076-433d-992b-efd02329feaa

Ontario Ministry of Long-Term Care Seeks Hosting and Support for LTCHomes.net Solution

The Ontario Ministry of Long-Term Care is seeking a vendor to provide comprehensive hosting, support, and maintenance services for its LTCHomes.net solution and related applications. - Government Buyer: - Ministry of Long-Term Care (Ontario) - Products/Services Requested: - Hosting, support, and maintenance for LTCHomes.net and associated applications - Secure hosting compliant with Ontario Public Service (OPS) standards - Ongoing infrastructure and application support - Monitoring, backup, and recovery services - Incident and problem management - Design, development, testing, and implementation of Ministry-approved enhancements - Support for the LTC Homes Portal, Critical Incident System (CIS), and public reporting components - Unique/Notable Requirements: - Compliance with OPS security, privacy, accessibility, and French language requirements - No specific OEMs or vendors named; open to qualified providers - Contract duration is expected to be 12 months

Description

The Ministry of Long-Term Care is seeking bids from qualified vendors to provide hosting, support, and maintenance services for the LTCHomes.net solution and its associated applications. The services include secure hosting, infrastructure and application support, monitoring, backup, recovery, incident and problem management, and development of approved enhancements. The solution supports legislated and operational functions for the Ministry and licensed long-term care homes across Ontario. The contract duration is estimated to be 12 months, and all services must comply with Ontario Public Service standards including security, privacy, accessibility, and French language requirements.

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