CanadaBuys #AB-2026-04585

Alberta Innovates seeks ServiceNow ITSM platform implementation partner

Alberta Innovates is seeking an implementation partner for ServiceNow ITSM platform services. - Government Buyer: - Alberta Innovates (Alberta government agency) - OEMs and Vendors: - ServiceNow (platform to be implemented and supported) - Products/Services Requested: - Implementation partner services for ServiceNow ITSM platform - Migration from a shared ServiceNow instance managed by an external provider - Enhancement of platform flexibility and scalability - Notable Requirements: - 36-month contract duration - Focus on ITSM platform services, not hardware or software procurement - Open competitive bidding in Alberta - Classified under business intelligence and data analysis software (UNSPSC 43232314)

Description

Alberta Innovates is seeking an implementation partner for ServiceNow ITSM platform services. The current ServiceNow platform is shared and managed by an external provider, which limits flexibility and scalability. The contract duration is 36 months, starting approximately October 1, 2026. The procurement method is competitive open bidding, and the opportunity is located in Alberta. Businesses interested in partnering for this opportunity can add their company to a list of interested partners.

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