Alberta Purchasing #AB-2026-04499

University of Calgary RFP for ServiceNow Consulting and Professional Services

The University of Calgary is seeking vendors to provide ServiceNow consulting, development, and professional services to support its ServiceNow platform and related initiatives. - Government Buyer: - University of Calgary (Procurement Services) - OEM Highlight: - ServiceNow is the primary platform in focus - Scope of Services: - Consulting, development, staff augmentation, and vendor-led project delivery for ServiceNow - No specific products or part numbers are listed; procurement is strictly for services - Vendor Selection: - Up to three Preferred Supplier Agreements will be established based on value, experience, technical capability, and service offering - No minimum volume or exclusivity is guaranteed - Notable Requirements: - Digital submission of proposals via MERX.com - Compliance with trade agreements (NWPTA, CFTA, TCA, CETA) - Inclusion in the Preferred Supplier List may lead to future opportunities

Description

The University of Calgary is seeking proposals from qualified vendors to provide ServiceNow consulting, development, and professional services to support the University's ServiceNow platform, operational requirements, and future initiatives. The goal is to establish Preferred Supplier Agreements with up to three proponents based on value, experience, technical capability, and service offering. Successful proponents will be added to the University's Preferred Supplier List for ServiceNow professional services, which may lead to future opportunities such as quote requests, Statements of Work, or bids related to ServiceNow initiatives. The initial agreement term is three years with potential renewal for up to seven years.

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