Alberta Purchasing #25-056

Award for Maintenance and Repair of Eaton UPS Systems at City of Calgary Manchester E South Tower

This award notice details the City of Calgary's direct contract with Eaton Industries (Canada) Company for critical maintenance of uninterruptible power supply (UPS) systems at the Manchester E South Tower. - Government Buyer: - City of Calgary - Facility: Manchester E South Tower (IT data centre and Mobility management centres) - OEM Highlight: - Eaton Industries (Canada) Company is the original equipment manufacturer (OEM) for both UPS A (battery-based) and UPS B (flywheel-based) - Products/Services Requested: - Maintenance and repair services for Eaton UPS Systems - Three quarterly minor preventative maintenance visits (batteries for UPS A, flywheel for UPS B) - One annual major preventative maintenance on all UPS components - 24/7 on-call repair service with a 4-hour response time - Unique/Notable Requirements: - Direct award to OEM (Eaton) for critical infrastructure support - No other OEMs or vendors involved - Rapid response requirement (4-hour on-call repair) - Coverage includes both battery and flywheel-based UPS technologies

Description

The City of Calgary has awarded a contract for the maintenance and repair of Eaton UPS Systems at the Manchester E South Tower. The contract includes three quarterly minor preventative maintenance services and one annual major preventative maintenance on all UPS components, along with 24/7 on-call repair service with a 4-hour response time. Eaton Industries (Canada) Company has been the service provider since the installation of the UPS systems in 2004 and 2010. This contract supports critical infrastructure for the City's IT data centre and Mobility management centres.

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