Opportunity
Alberta Purchasing #AB-2026-03028
City of Calgary awards contract for NICE Systems maintenance and support to Xentrax Inc.
Posted
April 16, 2026
Identifier
AB-2026-03028
NAICS
811213
The City of Calgary has awarded a contract for NICE Systems maintenance and support to Xentrax Inc. - Government Buyer: - City of Calgary - OEM Highlight: - NICE Technologies - Vendor Awarded: - Xentrax Inc - Scope of Award: - Annual maintenance and support services for NICE system, including voice logging recorder technologies - Professional services to ensure system remains operational - Supply of future products and services to maintain compatibility with technological advancements - Contract Details: - Direct award with no competitive bidding - Estimated contract value: $3,171,420 - Notable Requirements: - Ongoing support and maintenance for up to five years - No specific part numbers or product quantities listed
Description
The City of Calgary has awarded a contract to Xentrax Inc for the provision of NICE technologies including maintenance and support. The scope includes annual maintenance, support, and professional services to ensure the NICE system remains operational, as well as supply of future products and services to maintain system compatibility. The contract covers maintenance and support for NICE Technologies, including voice logging recorder technologies, for up to five years. This is a direct award with no competitive bidding.