Santa Monica Opengov #273609

Santa Monica Seeks SaaS Solution for Real-Time Bus Arrival Predictions and Alerts

This opportunity is for a comprehensive SaaS solution to improve real-time bus arrival predictions and customer alerts for the City of Santa Monica's Big Blue Bus (BBB) service. - Government Buyer: - City of Santa Monica, Department of Transportation (SaMoDOT) - Products/Services Requested: - Software-as-a-Service (SaaS) platform for real-time bus arrival predictions and service alerts - System must provide accurate, reliable, and consistent real-time bus arrival information - Dissemination of information via mobile apps, SMS, IVR, web, and electronic signs at bus stops - Serve as the single source of truth for BBB's real-time and schedule data - Support for static schedule data (GTFS) and GTFS-rt (real-time) industry standards - Integration with existing CAD-AVL and scheduling systems for automated alert generation - Broad accessibility, including for customers without smartphones - OEMs and Vendors: - No specific OEMs or vendors are named in the solicitation - Unique/Notable Requirements: - Emphasis on industry standards compliance (e.g., GTFS-rt) - Multi-channel communication and accessibility for all customer types - Integration with existing transit technology infrastructure

Description

The City of Santa Monica's Department of Transportation (SaMoDOT) is seeking proposals for a project to improve real-time bus arrival predictions and customer alerts. The project aims to enhance communication with BBB customers through multiple channels by providing accurate and timely bus arrival information. Proposals should include detailed plans, technical specifications, and references as required. The solicitation is currently open with a response deadline of July 21, 2026.

View original listing