Opportunity
My Florida Marketplace #DMS-25/26-044
Florida DMS Seeks Market Input on Cloud-Based Human Capital Management Platform and Service Center
Posted
June 18, 2026
Respond By
August 26, 2026
Identifier
DMS-25/26-044
NAICS
541512, 541611, 561320
The State of Florida Department of Management Services (DMS) is seeking information from the market on next-generation, cloud-based Human Capital Management (HCM) solutions to replace its current People First system. - Government Buyer: - State of Florida, Department of Management Services (DMS) - Products/Services Requested: - Cloud-based, multi-tenant HCM platform supporting over 245,000 users across 33 agencies - Core HR management, benefits administration, payroll, talent management, reporting, analytics, dashboarding - System integration, mobile compatibility, disaster recovery, and web self-service - Optional: HR Service Center operations - Call and case management, payroll processing, benefits administration, customer service, onboarding, performance management, open enrollment, and reporting - Notable Requirements: - Solution must be highly flexible and scalable to support a large, complex workforce - Must integrate with existing state systems and support multiple pay cycles - Emphasis on robust security, self-service tools, and improved employee/manager experience - Interested in both technology platforms and service center operational models - No specific OEMs or vendors are named; the RFI is open to all providers of cloud-based HCM solutions and related service center operations
Description
The State of Florida's Department of Management Services is seeking information through a Request for Information (RFI) regarding modern cloud-based Human Capital Management (HCM) platforms. The goal is to understand solutions that offer a flexible HR ecosystem, support enterprise scalability, improve employee and manager experience, and integrate self-service tools. The Department also seeks optional information on a dedicated HR Service Center model to support the HCM platform. This RFI is for market research and planning purposes only and does not constitute a solicitation for offers or contract awards.