Opportunity
Saskatchewan Tenders #UR-20687-03-26
Support and Maintenance Services for Aging Dell Hardware at University of Regina
Posted
June 18, 2026
Respond By
June 30, 2026
Identifier
UR-20687-03-26
NAICS
811212
The University of Regina is seeking proposals for comprehensive support and maintenance of aging Dell hardware. - Government Buyer: - University of Regina, Information Services, Supply Management Services - OEM Highlight: - Dell is the primary and only OEM referenced for all hardware - Products/Services Requested: - Support and maintenance for Dell PowerEdge M1000e, PowerEdge M IO Aggregator, PowerEdge M640 servers, and Dell SC9000-based SAN units - Service tags for in-scope hardware include: 2S72JH2, 2S80JH2, 2RQ0JH2, 2RQ1JH2, 4LF2G73, 2RQDJH2, 2S77JH2, CKN0JH2, CKMZHH2, 57S4082, 3WLNKH2 - Seven-day, same-day four-hour on-site response for Dell server infrastructure - Next business day on-site support for Dell hardware - Optional next business day support for Dell Compellent SAN storage infrastructure - Support for additional Dell hardware added during the contract term - Unique/Notable Requirements: - Emphasis on Indigenous engagement and ethical procurement - Ability to provide on-site spare disks for SAN maintenance - Detailed cost structures required for all services - Support costs to be cotermed to specific end dates for in-scope and optional hardware - Contract Term: - Initial three-year period with an option to extend for up to two additional years
Description
The University of Regina is seeking proposals for ongoing support and maintenance services for various aging Dell hardware. The goal is to establish a source for Dell hardware support services on an as-required basis. The services include seven days per week, same-day four-hour on-site response for Dell server infrastructure, next business day on-site support, and optional support for Dell Compellent SAN storage infrastructure. The University emphasizes inclusion of Indigenous people and businesses in this procurement. The contract term is anticipated to be three years with an option to extend for two additional years.