Alameda County Alamedagsa #RFP 902724

Alameda County Solicits Cloud-Based Learning Management System (LMS) Solution

Alameda County is seeking proposals for a cloud-based Learning Management System (LMS)/Learning Experience Platform (LXP) to modernize its training and certification environment. - Government Buyer: - County of Alameda, General Services Agency-Procurement - OEMs and Vendors Mentioned: - Docebo Inc - Meridian Knowledge Solutions - ExpertusONE - Absorb Software - Skillsoft - eSkillz Corp - Products/Services Requested: - Cloud-based, SaaS LMS/LXP platform (fully web-based, 24/7 accessible, no local installation) - Implementation, hosting, training, support, and maintenance services - Integration with County systems (PeopleSoft HRMS, Microsoft identity/authentication, Teams, Zoom, WebEx, Google Meet, financial/billing systems) - Data migration from legacy LMS (SumTotal) including user accounts, learning history, certifications, and more - Comprehensive reporting and analytics platform (real-time, scheduled, customizable, exportable) - E-commerce and billing functionality (usage-based pricing, vouchers, refunds, automated invoicing, financial system integration) - Unique/Notable Requirements: - Unlimited configurable domains for both countywide and department-specific use - ADA Section 508 compliance for accessibility - Robust certification and continuing education management - AI-driven features for learner experience and analytics - Support for approximately 9,700 active users, 200+ Community Based Organizations, and 5,000 external users - Strong security, role-based access control, and compliance/audit reporting - Hybrid governance model (centralized oversight, decentralized operations) - Migration of significant historical data from current SumTotal LMS - Compatibility with Microsoft-based technologies and major virtual classroom platforms

Description

The County of Alameda is seeking proposals for a cloud-based Learning Management System (LMS) to provide, implement, host, train, support, and maintain a Software as a Service (SaaS) solution. The LMS must support a centralized database with unlimited domains, allowing for both countywide and agency/department-specific configurations. The system should integrate with internal County systems, including PeopleSoft HRMS, and support ADA Section 508 compliance. Key features include certification and continuing education management, AI-driven capabilities, reporting and analytics, and a hybrid governance model balancing decentralized operational management with centralized enterprise oversight.

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