Palos Verdes Estates Planet bids #143152

Rancho Palos Verdes seeks Cloud-Based Recreation Management Software Platform and Services

The City of Rancho Palos Verdes Recreation and Parks Department is seeking proposals for a modern, cloud-based Recreation Management Software Platform to replace its current ActiveNet system. - Government Buyer: - City of Rancho Palos Verdes Recreation and Parks Department - OEMs and Vendors Mentioned: - Amilia Technologies - CivicPlus - Rec Technologies - Vermont Systems - Products/Services Requested: - Recreation Management Software Platform (cloud-based, scalable, mobile-first) - Features: program/activity management, facility scheduling, registration/booking, payments/billing, reporting/analytics, communication tools, membership/account management - Must integrate with Tyler Munis ERP for accounting - Unlimited user licenses - PCI DSS compliant for payment processing - ADA and Section 508 compliant (WCAG 2.1 Level AA) - Annual subscription fee - Data migration from ActiveNet - Implementation, configuration, and customization - Staff training (live, in-person or remote, with recordings) - Community outreach and education materials - Platform launch support - Ongoing support with a dedicated representative and ticket/tracking system - Hardware (touch pad, kiosk, etc.) if required - Unique/Notable Requirements: - Full accessibility compliance (WCAG 2.1 Level AA) - Ongoing support with a dedicated representative - Addition of future features or updates at no extra cost - No installation required; platform must be cloud-based - Pricing must cover annual subscription, data migration, implementation, and hardware - System must be scalable and mobile-first - Community education and outreach included - Integration with Tyler Munis ERP for accounting

Description

The City of Rancho Palos Verdes is soliciting proposals for the setup, implementation, and ongoing service of a modern, comprehensive, cloud-based Recreation Management Software platform. The scope includes assessment of city requirements, system configuration and customization, staff training, community outreach and education, platform launch, and ongoing support. The platform must be scalable, mobile-first, ADA compliant, and include features such as program and activity management, reporting and analytics, communication tools, and membership management. The contractor will also provide project management, quality control, and coordination with the city and stakeholders.

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