Kingston Biddingo #PVI-2025-01

Consulting Services for Operational Review of Providence Village

This opportunity seeks consulting services for an operational review of Providence Village, a not-for-profit care home in Kingston, Ontario, sponsored by the Catholic Health Sponsors of Ontario. - Government Buyer: - City of Kingston, on behalf of Providence Village Inc. (PVI) - Stakeholders: - Sodexo (food services provider) - Fusix (information technology provider) - Scope of Work: - Comprehensive review of day-to-day operations, including Nursing, Maintenance, Environmental Services, Finance, and Human Resources - Assessment of both in-house and contracted services - Application of Lean methodology to identify operational efficiencies - Process mapping is considered a value-added bonus - Consultation with external stakeholders (including Sodexo and Fusix) and potential funders - Benchmarking against at least two comparable organizations - Service Delivery: - Preferred hybrid approach (combination of in-person and virtual meetings) - No specific OEMs or product purchases are requested; focus is on consulting services

Description

The City of Kingston is posting this RFP on behalf of Providence Village, a not-for-profit charitable organization sponsored by the Catholic Health Sponsors of Ontario. Providence Village operates a care home serving 54 residents with a range of services from retirement to long-term care. The RFP invites qualified vendors to submit proposals for an operational review of the Village's day-to-day operations, including both in-house and contracted services. The review aims to assess operational departments and identify efficiencies, with a preference for a hybrid approach to service delivery.

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