Sound Transit Biddingo #RP 0090-24

Sound Transit On-Call Transformation Facilitation and Consulting Services

Sound Transit is seeking multiple consulting firms to provide on-call transformation facilitation and continuous improvement services across its transit operations. - Government Buyer: - Sound Transit, Strategic Business Services (SBS) division - Business Transformation Continuous Improvement Program Manager - Scope of Services: - On-call facilitation and coaching for leadership teams, internal departments, Board members, and external stakeholders - Process development, continuous improvement (CI), and root cause problem solving - Organizational development, change management, and strategic planning - Business analysis, data improvement projects, and documentation of new policies, processes, and procedures - Facilitation of workshops and CI events, project management, and coaching - Service Delivery: - Services may be required on-site, virtually, remotely, or in a hybrid format - Consultants must respond promptly to task order requests - Notable Requirements: - Emphasis on supporting a Continuous Improvement Mindset and strategic objectives - Flexibility in service delivery methods - No specific products, part numbers, or OEMs are requested - Diversity, equal employment opportunity, and small business inclusion are encouraged, but there is a 0% small business goal - Contract Details: - Five-year contract term - Annual price escalation based on the Employment Cost Index plus 2%, capped at 5% - Task orders will define specific scopes and deliverables as needs arise - NAICS Code: 541611 (Administrative Management and General Management Consulting Services)

Description

Sound Transit's Strategic Business Services (SBS) is seeking to contract with multiple consultant firms to provide on-call transformation facilitation consulting services. The scope includes process development, continuous improvement, root cause problem solving, organizational development and change, business analysis, data improvement projects, facilitation services, change management, and implementation of new policies and procedures. Services may be delivered on-site, virtually, remotely, or in a hybrid format. Multiple contracts will be awarded, and vendors are not required to have all listed skills.

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