Sound Transit Biddingo #RP 0032-25

Sound Transit Seeks Enterprise Asset Management System (EAMS) SaaS Solution and Implementation Services

Sound Transit, the regional transit agency for the Seattle metropolitan area, is seeking proposals for a comprehensive Enterprise Asset Management System (EAMS) solution and related services. - Government Buyer: Sound Transit (Seattle, WA) - Scope of Procurement: - Implementation and integration of an Enterprise Asset Management System (EAMS) - Software as a Service (SaaS) hosting and ongoing support - Consulting services for system configuration, data conversion, integration, customizations, and organizational change management - Products/Services Requested: - Cloud-hosted EAMS platform with asset registry, operations monitoring, maintenance management, inventory control, reporting, and analytics - Implementation and integration services for EAMS deployment - SaaS hosting, maintenance, and support, including compliance with strict service level agreements - Compliance with non-functional requirements: ISO 27000:2017 information security, FedRAMP and SOC 2 Type II hosting, Section 508/WCAG 2.1 accessibility, and disaster recovery (RPO 2 hours, RTO 4 hours) - API-first integration, multi-factor authentication, audit trails, and security controls - Unique/Notable Requirements: - 99.9% uptime and <1-2 second response time - Compliance with local, state, and federal cloud computing policies - Proposers must provide detailed technical submittals, including team background, project approach, references, financials, and staff resumes - No specific OEMs or vendors are named; the opportunity is open to qualified EAMS platform providers and consulting firms

Description

Sound Transit is soliciting proposals for Enterprise Asset Management System (EAMS) implementation and integration services, including Software as a Service (SaaS) hosting and support. The project scope includes consulting, implementation, and ongoing support for the EAMS platform. A pre-proposal hybrid meeting is scheduled for May 20, 2025, with participation options via Microsoft Teams or in person at Union Station in Seattle, WA. The solicitation includes multiple technical submittals and detailed requirements documentation to guide proposers.

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