California eProcure #IFB FTB-2627-PW-050

California Franchise Tax Board Solicits ASL Interpretation and Real-Time Captioning Services

The California Franchise Tax Board (FTB) is seeking qualified vendors to provide interpreter and real-time captioning services for deaf and hard of hearing individuals across its statewide locations. - Government Buyer: - California Franchise Tax Board (FTB) - Procurement Official: Anastasia Levario - Services Requested: - American Sign Language (ASL) interpretation services - In-person at Sacramento, Rancho Cordova, San Francisco, Oakland, San Jose, Los Angeles, Santa Ana, Van Nuys, West Covina, San Diego - Remote interpretation options - Estimated 6,800 hours at Sacramento and Rancho Cordova - Real-time Captioning (RTC) services - In-person at the same locations as above - Remote captioning options - Estimated 1,500 hours at Sacramento and Rancho Cordova - Certification Requirements: - ASL interpreters must hold Registry of Interpreters for the Deaf (RID) or National Association for the Deaf (NAD) level 4 or 5 certification - Real-time captioners must have National Court Reporters Association (NCRA) CRR or RDR certification, or a valid California Communication Access Realtime Translation (CART) Generalist (CCG) certificate - Notable Requirements: - Services primarily during core business hours, with potential for 24/7 on-call needs - Estimated total of 8,300 service hours over the contract term - Pricing based on hourly rates per session, with a maximum 5% fee over hourly rates - No specific OEMs or product part numbers; focus is on professional services and certifications - Opportunity is open to all qualified vendors meeting the outlined certification and qualification requirements

Description

This Invitation for Bid (IFB) solicits bids from qualified vendors to provide interpreter and captioning services for deaf and hard of hearing individuals using American Sign Language (ASL), spoken language, and Real-time Captioning (RTC) for the Franchise Tax Board (FTB). The majority of services will be provided at FTB's Central Campus in Sacramento, California, with potential services at other FTB locations throughout the state. Bidders must meet specific certification requirements for ASL interpreters and real-time captioners. The final date for bid submission is July 1, 2026, by 5:00 PM Pacific Time, with bids submitted via email.

View original listing