CanadaBuys #20153124

Professional Services for Salesforce Platform Integration and Evolution at Investissement Québec

Investissement Québec is seeking professional services to support the evolution and integration of its Salesforce platform with internal business systems. - Government Buyer: - Investissement Québec (provincial economic development agency) - OEMs and Vendors: - Salesforce (only OEM explicitly mentioned) - Products/Services Requested: - Professional services for Salesforce platform integration and evolution - Focus on Sales Cloud and Experience Cloud components - No specific part numbers or product SKUs provided - Services include business and technological expertise, incremental delivery, and knowledge transfer - Unique/Notable Requirements: - Vendor must demonstrate expertise in both business and technical aspects of Salesforce - Approach must align with Salesforce's native model and prioritize pragmatic, incremental delivery - Emphasis on maintaining delivery velocity, reducing risks from resource turnover, and ensuring continuous knowledge transfer to internal teams - Services are required across all business lines using Salesforce for CRM and portal functions

Description

Investissement Québec (IQ) is seeking professional services to support the evolution of its Salesforce platform and its integration with business systems. The contract focuses on Salesforce components used by IQ, including Sales Cloud and Experience Cloud, for CRM and Portal functions across all business lines. The project aims to engage a specialized firm in Salesforce implementation and evolution to assist IQ with business and technological aspects, emphasizing a pragmatic approach aligned with the native Salesforce model and incremental delivery. The contract will help maintain delivery velocity, reduce risks related to resource turnover, and support continuous knowledge transfer to internal teams.

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