St. Johns County Demandstar #2681

St. Johns County Utility Department Seeks Incident Response Management System and Dispatch Services

St. Johns County - Purchasing Department is seeking proposals for a new response management system and dispatch support services for the Utility Department. - Government Buyer: - St. Johns County - Purchasing Department, supporting the St. Johns County Utility Department (SJCUD) - Products/Services Requested: - Comprehensive response management software platform for intake, management, dispatch, tracking, and analysis of citizen-reported water and sewer incidents - Supplemental dispatch support services to assist with incident response - OEMs and Vendors: - No specific OEMs or vendors are named in the solicitation - Notable Requirements: - Integration of both software and service components - System must enhance incident management for water and sewer issues - No part numbers or purchase quantities specified - The procurement aims to improve the county's ability to respond efficiently to utility-related incidents through technology and service enhancements.

Description

This RFP solicits proposals from qualified proposers to provide a comprehensive response management software platform and supplemental dispatch support services. The goal is to enhance the St. Johns County Utility Department's ability to intake, manage, dispatch, track, and analyze incident responses related to water and sewer issues from county citizens. The procurement is managed by the St. Johns County Purchasing Department. The bid is open for responses until July 16, 2026, and no blueprints are associated with this bid.

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