James Madison University #FDC-1227

JMU Awards Contract for High-Capacity Internet and Voice Services with AudioCodes Hardware

James Madison University (JMU), part of the Commonwealth of Virginia, has solicited and awarded a contract for comprehensive Internet Bandwidth Data and Voice Services. - Government Buyer: - James Madison University (JMU), Procurement Services, Commonwealth of Virginia - Awarded Vendor: - CenturyLink Communications, LLC d/b/a Lumen Technologies Group - Primary OEMs: - AudioCodes (Mediant 800C hardware, OVOC software, SBC licenses) - Products and Services Requested: - High-capacity Dedicated Internet Access (DIA) starting at 10 Gbps, scalable up to 100 Gbps - Off-campus Layer 2 Ethernet circuits at four locations (bandwidths: 200 Mbps, 500 Mbps, 1 Gbps, 5 Gbps, 10 Gbps) - Replacement of two ISDN PRI voice circuits (each with 23 B channels, 1 D channel, and 10,000 Direct Inward Dial numbers) - Mediant 800C Survivable Branch Appliance for Microsoft Teams (1 unit, part number M800C-4ET-SBA-TMS-EO) - OVOC management license (1 unit, part number SW/OVOC/M800C) - DR SBA Teams image and Windows 2019 OS license (1 unit, part number SW-M800-SBA-TMS) - Spare AC/DC power adapter for Mediant 800C (1 unit, part number FRU/M800C-PS) - SBC session license upgrades (9 units, part number SW/SBC/10S/10-250) - Remote implementation service for M800-SBA (1 unit, part number M800-SBA-E-REMT-IMPL) - Annual support and hardware replacement services for all above hardware and software (multi-year, up to 5 years) - Notable Requirements: - Service must support NEC SV9500 PBX and ISDN PRI replacement - Voice services may transition from ISDN PRI to SIP during contract term - 24/7 Network Operations Center (NOC) support, high-availability SLAs, and network guarantees - BGP configuration, IPv6 compliance, and comprehensive installation and maintenance - All terms governed by Lumen Master Service Agreement and JMU's terms and conditions - Contract Structure: - Initial term of 3 years, with up to 7 one-year renewal options (potential total of 10 years) - Estimated contract value for hardware/services order: $29,800 (with overall contract value likely much higher for full term and bandwidth services)

Description

This solicitation is for Internet Bandwidth Data and Voice Services for James Madison University (JMU), an agency of the Commonwealth of Virginia. The contract includes providing two 10Gbps internet circuits located at Wilson Hall and the Engineering and Geoscience Building, as well as voice services including ISDN PRI circuits with associated Direct Inward Dial numbers. The initial contract term is three years with seven one-year renewal options. The services also cover redundant point-to-point circuits for off-campus locations and the potential transition of voice services to SIP during the contract period.

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