Quebec SEAO #2026-6320-0006

Professional Services for Salesforce Integration and Evolution at Investissement Québec

Investissement Québec (IQ), a Québec government agency, is seeking professional services to advance and integrate its Salesforce platform across all business lines. - Government Buyer: - Investissement Québec (IQ), a provincial economic development agency - OEMs and Vendors: - Salesforce (primary OEM for platform) - Products/Services Requested: - Professional services for Salesforce platform integration and evolution - Focus on Sales Cloud and Experience Cloud for CRM and portal functions - Business and technological support, including incremental delivery and risk reduction - Knowledge transfer to internal teams - Unique or Notable Requirements: - Vendor must specialize in Salesforce implementation and evolution - Eligibility requires a place of business in Québec or covered territories - Compliance with fiscal obligations and performance history criteria - Contract duration is 36 months, with two optional 12-month extensions

Description

Investissement Québec (IQ) is seeking professional services to support the evolution and integration of its Salesforce platform with its business systems. The project focuses on Salesforce components such as Sales Cloud and Experience Cloud for CRM and Portal functions across all business lines. The goal is to engage a firm specialized in Salesforce implementation to support business and technological aspects, emphasizing a pragmatic, incremental delivery approach. The contract duration is 36 months with two optional 12-month extensions, aiming to maintain delivery velocity, reduce risks, and support knowledge transfer to internal teams.

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