SAM #IHS1527016

ServiceNow Software License Renewal for IHS Office of Information Technology

This opportunity involves the renewal of ServiceNow software licenses for the Department of Health and Human Services, Office of the Assistant Secretary for Administration, Program Support Center Acquisition Management Service, supporting the IHS Office of Information Technology. - Government Buyer: - Department of Health and Human Services (HHS) - Office of the Assistant Secretary for Administration - Program Support Center Acquisition Management Service - Indian Health Service (IHS) Office of Information Technology - OEM Highlight: - ServiceNow is the sole Original Equipment Manufacturer (OEM) specified for this procurement - Products/Services Requested: - Renewal of ServiceNow software licenses - Modules include: Human Resources (HR), Information Technology Service Management (ITSM), and Information Technology Operations Management (ITOM) - Supports agency-wide IT, HR, and Operations functions such as ticketing, administration, and management for IHS users - No specific part numbers or quantities are provided in the summary; details are referenced in an attachment - Notable Requirements: - ServiceNow platform must support IT, HR, and Operations workflows across the agency - Only ServiceNow-branded licenses/modules are requested; no substitutes or alternatives mentioned

Description

Headquarters (HQ)/Office of Information Technology (OIT) requires Service Now software license renewal to include modules such as Human Resources (HR), Information Technology Service Management (ITSM), and Information Technology Operations Management (ITOM) agency wide. These software licenses enable IHS users with IT, HR, and Operations that supports ticketing, administration, and management.

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