SAM #IHS1522016

ServiceNow Software License Renewal for Indian Health Service

The Indian Health Service (IHS) Office of Information Technology is seeking information on the renewal of ServiceNow software licenses to support agency-wide IT, HR, and Operations functions. - Government Buyer: - Indian Health Service (IHS), Office of Information Technology (OIT) - OEM Highlight: - ServiceNow is the only Original Equipment Manufacturer (OEM) specified - Products/Services Requested: - Renewal of ServiceNow software licenses - Modules include: - Human Resources (HR) - Information Technology Service Management (ITSM) - Information Technology Operations Management (ITOM) - Intended for agency-wide use to support ticketing, administration, and management - No specific part numbers or quantities provided - Notable Requirements: - Seeking information from Indian Economic Enterprises and Indian Small Business Enterprises - Interested in certified resellers of ServiceNow licenses and subscriptions - Focus is on acquisition planning for license renewal

Description

Headquarters (HQ)/Office of Information Technology (OIT) requires Service Now software license renewal to include modules such as Human Resources (HR), Information Technology Service Management (ITSM), and Information Technology Operations Management (ITOM) agency wide. These software licenses enable IHS users with IT, HR, and Operations that supports ticketing, administration, and management.

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