Alberta Purchasing #288PA-AMSA2018.1.03-0069

Alberta Solicitation for Application Services and Continuous Improvement (AMSA, PSES Applications)

The Government of Alberta's Technology and Innovation division is seeking proposals for advanced application services and continuous service improvement for PSES Applications under the Application Master Services Agreement (AMSA). - Government Buyer: - Government of Alberta, Technology and Innovation division - Scope of Work: - Provision of self-sustaining application services and base services for PSES Applications - Emphasis on continuous service improvement and innovation - Requirements include automation-first approaches and AI-enabled service delivery - Focus on increasing operational efficiency and facilitating knowledge transfer - OEMs and Vendors: - No specific OEMs or vendors are named in the solicitation - Products/Services Requested: - Application services and base services (no part numbers or quantities specified) - Continuous improvement initiatives leveraging new technology tools - Unique/Notable Requirements: - Strong focus on automation and AI to drive service delivery - Open and competitive procurement process - Responses to be submitted via the Alberta purchasing portal

Description

This solicitation is a Statement of Work under the Application Master Services Agreement (AMSA) inviting responses for the provision of Self-sustaining Application Services and Base Services. The focus is on Continuous Service Improvement and innovation, including the use of new technology tools, Automation-First, and AI-Enabled Service Delivery. The goal is to increase efficiency and enable Knowledge Transfer of Application Services and Base Services. The contract delivery period is from November 1, 2026, to October 31, 2029.

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