CanadaBuys #BPM026048/34078

Shared Services Canada Solicits AppleCare OS Support for Apple Cellular Devices

Shared Services Canada (SSC) is seeking bids for a one-year contract to provide AppleCare OS Support - Alliance Technical Support for its existing Apple cellular devices. - Government Buyer: - Agency: Shared Services Canada (SSC) - Sub-agency: Internal and Digital Services Procurement (IDSP) - Office: Enterprise IT Procurement (EITP) - OEM Highlight: - Apple is the sole Original Equipment Manufacturer (OEM) specified for the required support services - Vendors: - Only Apple is mentioned as the OEM; resellers or authorized Apple partners may submit bids - Products/Services Requested: - AppleCare OS Support - Alliance Technical Support (OEM technical support for Apple cellular devices) - Support coverage applies to all Apple cellular assets currently owned and operated by SSC - No specific device models, part numbers, or quantities are listed - Notable Requirements: - Firm unit prices must be quoted in Canadian dollars, delivered duty paid - Bids must be submitted via the SSC P2P portal - No security requirements are associated with this procurement - The contract is subject to Canadian trade agreements (CFTA, WTO GPA, CPTPP) - Full details are provided in the Statement of Work and Pricing Table

Description

This solicitation is issued by Shared Services Canada for the provision of AppleCare OS Support - Alliance Technical Support for existing Apple cellular devices. The contract will provide OEM support services to maintain and support a significant number of Apple cellular devices owned and operated by SSC. The contract duration is intended for 1 year. Bidders must submit their responses through the SSC P2P portal by the closing date and time.

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