Minnesota Supplier Systems #2000018403

Minnesota IT Services Seeks Support and Enhancement Services for ALIMS e-License System

Minnesota IT Services (MN.IT) is seeking a qualified vendor to provide ongoing support, maintenance, and development for the Automated Licensure Information System (ALIMS), a Microsoft-based regulatory management platform used by 16 Health Licensing Boards. - Government Buyer: - Minnesota IT Services (MN.IT), in partnership with the Minnesota Health Licensing Boards - Products/Services Requested: - Ongoing support, maintenance, and enhancements for the ALIMS e-license system - Development, integration, bug fixes, security updates, and training for both current and future staff - Annual support and maintenance for ALIMS v3.0, including high-volume support during peak periods - Customization, modification, and core code updates for ALIMS - System Architecture and Technical Requirements: - ALIMS is built on Microsoft .NET, with WebAPI/Entity Framework data access, an internal thick client, a public-facing web application, and Microsoft Reporting Services integration - Vendor must have at least five years of Microsoft .NET development experience - Notable Requirements: - Blended hourly rate pricing for all work performed - Diverse spend reporting and compliance with Minnesota's diversity and inclusion goals - Collaboration with a steering committee of board executive directors and MN.IT staff - Support for over 900,000 licenses across multiple professional boards - Prioritization of support requests, with critical bugs requiring a 2-hour response time - No specific OEMs or vendors are named; the solicitation is open to qualified suppliers capable of supporting and enhancing the ALIMS platform

Description

MNIT, partnering with 16 Health Licensing Boards (HLBs), has developed and customized ALIMS, an e-license system to manage the licensing process. The ALIMS systems for each board have shared core components as well as unique Board specific customizations designed to meet unique board’s licensing needs. Ongoing development, integrations, enhancements, core code updates, and modifications are necessary to continue to update and maintain ALIMS to ensure the system functions to meet the needs of each board, addresses any security concerns that may arise, and offer training for current and future staff to manage the system.

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