California eProcure #10848269.1

CDCR Solicits Secure Pager System for Deaf and Hard of Hearing Communication at Corcoran Facility

The California Department of Corrections and Rehabilitation (CDCR) is seeking a comprehensive pager system to facilitate communication with Deaf and Hard of Hearing incarcerated individuals at the Substance Abuse Treatment Facility in Corcoran, CA. - Government Buyer: - California Department of Corrections and Rehabilitation (CDCR), Division of Adult Institutions, Substance Abuse Treatment Facility (SATF) - Products Requested: - 100 wristwatch-format paging devices (tamper-resistant, tamper-evident, sealed battery, strong vibration and visual alerts, water resistant, no internet/cellular connectivity, individual charging stations, one-year manufacturer’s warranty) - 32 transmitters (standalone, one per housing unit) - 100 individual charging units for pagers - Services Requested: - Tracking system software (auditing, message history, exportable reports, compatible with CDCR network) - On-site training (4 sessions for staff and incarcerated persons, accessible materials in print and ASL) - 24/7 technical assistance help desk (remote support, accelerated repair/replacement within 2-3 business days) - Unique/Notable Requirements: - Devices must operate on a closed, proprietary RF network (no internet or cellular connectivity) - All equipment must be new, tamper-resistant, and tamper-evident - Training materials must be accessible in multiple formats, including American Sign Language (ASL) - Delivery of all devices required within 45 days of order receipt - All-inclusive pricing, including shipping - One-year manufacturer’s warranty and technical support included - No specific OEMs or vendors are named in the solicitation, but the requirements suggest a need for specialized manufacturers of secure, institutional-grade paging systems.

Description

This solicitation is issued by the California Department of Corrections and Rehabilitation (CDCR) to acquire pager systems to support communication with incarcerated persons who are Deaf and Hard of Hearing. The system includes paging devices in wristwatch format, a tracking system, training for staff and incarcerated individuals, and technical assistance. The devices must meet specific security and hardware requirements, including tamper resistance and no internet or cellular connectivity. The contract includes delivery, training at the Substance Abuse Treatment Facility at Corcoran State Prison, and ongoing technical support.

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