Los Angeles County Lacounty #RFB-IS-26201055

Los Angeles County seeks turnkey Point-of-Sale solution with hardware, software, and integration

Los Angeles County's Internal Services Department and Sheriff's Department are seeking bids for a turnkey Point-of-Sale (POS) solution to be deployed county-wide. - Government Buyer: - County of Los Angeles Internal Services Department (ISD Procurement) - Sheriff's Department - Products and Services Requested: - 29 POS terminals with computers and touchscreen monitors - Hardware: EMV card readers, receipt printers, barcode scanners, cash drawers, check scanners - Software: microcomputer-based POS software, annual and one-time licenses, cloud services - Set-up: system installation, configuration, integration, customization, and migration of 4 years of historical data - Training: initial training for 165 personnel, optional refresher training - Ongoing maintenance and support - Unique/Notable Requirements: - Integration with Worldpay LLC payment processor - Compliance with PCI-DSS standards for payment security - Ability to process multiple payment types - Extensive reporting capabilities - Electronic catalog of product offerings in specified format - Priority delivery during disaster events - Compliance with federal guidelines - No specific OEMs or vendors are named in the solicitation; bidders must provide a complete bid package with all required documentation.

Description

This solicitation is for a county-wide master agreement for Point-of-Sale solutions, specifically software for microcomputer point of sale systems. The procurement is managed by the Internal Services Department of Los Angeles County. Bidders are required to submit a complete bid including all required documentation and attachments as specified in Appendix A - Purchasing Required Forms. The solicitation includes compliance certifications and requires submission of an electronic catalog if awarded.

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