Opportunity
SAM #1331L526BEASurvey
Customer Satisfaction Data Collection and Analysis Services for BEA Website
Buyer
Department of Commerce
Posted
June 12, 2026
Respond By
June 26, 2026
Identifier
1331L526BEASurvey
NAICS
541910
The Department of Commerce, Shared Services Procurement Office, is seeking customer satisfaction data collection and analysis services for the Bureau of Economic Analysis (BEA) website (bea.gov). - Government Buyer: - Department of Commerce, Shared Services Procurement Office - Bureau of Economic Analysis (BEA) - Services Requested: - Design and deploy a customized online survey for bea.gov - Collect at least 25,000 survey responses annually - Develop a sample plan for survey distribution - Perform data modeling and analysis of collected responses - Conduct a usability audit of key website pages - Provide survey code for website integration - Deliver a cloud-hosted reporting portal for up to 25 users - Present periodic results and findings - Unique/Notable Requirements: - Compliance with Privacy Act, Paperwork Reduction Act, FedRAMP, and Section 508 accessibility guidelines - Firm-fixed-price contract set aside for small businesses under NAICS 941910 - No specific OEMs or vendors are named in the solicitation - No product line items or part numbers are listed; all requirements pertain to services
Description
This requirement is to procure customer satisfaction data collection and anaylsis services for the Bureau of Economic Analysis (BEA). Please see the Statement of Work for futher descriptions.