NATO Support and Procurement Agency #RFP-HIL26004

NATO Staff Survey Services Solicitation

This opportunity is a solicitation from the NATO Support and Procurement Agency (NSPA) for comprehensive staff survey services. - Government Buyer: - NATO Support and Procurement Agency (NSPA), PA - Central Procurement office - Scope of Services: - Design and conduct staff surveys for approximately 1,700 NATO International Civilians - Surveys to be conducted across 20 duty locations in two cycles (2026 and 2028) - Full-service provision: survey design, data collection, semi-structured interviews (via video teleconferencing), analysis, comparative study with previous surveys (2019 and 2023), and final reporting - User training and documentation required in both English and French - Technical and Security Requirements: - Survey platform must comply with NATO Personal Data Protection Framework Policy - Secure, stand-alone survey architecture with role-based access control - Data residency must be within NATO member states - Robust data security, privacy, and anonymity measures are mandatory - Notable Requirements: - Comparative analysis with previous survey cycles - Data retention limited to 24 months plus the current calendar year - No specific OEMs or commercial vendors are named; focus is on service provision and compliance with NATO standards

Description

This solicitation is for the provision of staff survey services, covering the entire process from survey design to final reporting. The contractor will design and conduct staff surveys for approximately 1,700 NATO International Civilians across 20 duty locations in 2026 and 2028. Services include data collection, analysis, comparative study with previous surveys, reporting, and user training. The survey platform must comply with NATO's Personal Data Protection Framework Policy and ensure data security and anonymity.

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