State University of New York SCIQuest #25AXB0165

University at Buffalo (SUNY) RFI for Enterprise Social Media Management Platform Solutions

The University at Buffalo, part of the State University of New York (SUNY) system, is seeking information from vendors about enterprise social media management platforms. - Government Buyer: - University at Buffalo, State University of New York (SUNY) - Products/Services Requested: - Enterprise social media management platform solutions - Capabilities must include: - Content planning, creation, scheduling, and publishing - Community management and engagement tools - Social listening and monitoring - Paid social media advertising management - Analytics and reporting - Automation features - User-access controls and collaboration workflows - Scalability, security, accessibility, and compliance - Vendors should provide details on: - Implementation, training, and customer support - Pricing models (licensing, onboarding, data storage, maintenance, and support fees) - Additional services that enhance platform effectiveness - Unique/Notable Requirements: - No specific OEMs or vendors are named; this is an RFI for information gathering only - The university is seeking best practices, deployment models, and pricing structures - This RFI will inform a potential future solicitation, not a contract award

Description

The University at Buffalo, part of the State University of New York (SUNY) system, is seeking information from experienced vendors about enterprise social media management platforms. The RFI aims to gather details on platforms that support content planning, publishing, engagement, analytics, social listening, ads management, and other features to enhance social media strategy and operational efficiency. Vendors are encouraged to provide information on implementation, training, support, pricing models, and additional services. This RFI is for information gathering only and will not result in a contract award.

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