Westchester County Westchestercounty #42981

Westchester County seeks HEAP Alternate Certifier for consulting, outreach, and certification services

Westchester County Department of Social Services is seeking a qualified vendor to serve as an Alternate Certifier for the Home Energy Assistance Program (HEAP). - Government Buyer: - Westchester County Department of Social Services - Contact: Leonard G. Townes - Scope of Services: - Consulting, outreach, and certification services for HEAP applicants, recipients, and energy providers - Assist approximately 10,000 low-income households annually with HEAP applications, eligibility interviews, and documentation - Multilingual support required - Extended service hours, including evenings and weekends - Home visits and emergency response capabilities - Performance reporting - Contractor will not make final eligibility decisions or guarantee payments - Products/Services Requested: - No specific products or OEMs; focus is on service delivery - Unique/Notable Requirements: - Adherence to New York State OTDA HEAP Manual guidelines - Submission of detailed budgets for each contract year - Multilingual and accessible service delivery - Annual budget justifications for initial term and three optional renewal years - Excludes final eligibility decisions and benefit authorizations

Description

The County of Westchester Department of Social Services is requesting proposals from qualified vendors to serve as an alternate certifier under the Home Energy Assistance Program (HEAP). The selected vendor will provide consulting, outreach, and certification services for prospective recipients, current recipients, and energy providers under HEAP. The role includes assisting applicants in applying for the program and collecting necessary documentation to obtain program benefits. Proposals are due by July 31, 2026, with clarifications due by May 29, 2026.

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