Opportunity
CanadaBuys #W2294-26-AA027A
DND Solicits Business System Analyst Services for ServiceNow and Digital Transformation
Posted
June 08, 2026
Respond By
July 07, 2026
Identifier
W2294-26-AA027A
NAICS
541512
The Department of National Defence (DND), Government of Canada, is seeking proposals for Business System Analyst services to support digital transformation initiatives within the Director Enterprise Architecture Application Services (DEAAS). - Government Buyer: - Department of National Defence (DND), Canada - Contact: Darlene Hamelin - Services Requested: - Business System Analyst (stream 4 B.6 - Level 3) - Support for ServiceNow platform at an L1 organization level - Translate complex business requirements into actionable ServiceNow capabilities - Contribute to digital transformation, including cloud, artificial intelligence, and data strategies - Key Requirements: - Contract set aside for Indigenous businesses under the Procurement Strategy for Indigenous Business (PSIB) - Security clearance at the 'Secret' level required for both corporate and individual resources - Estimated level of effort: 240 days, with an optional additional 240 days - No specific OEMs or vendors for products; ServiceNow is the primary platform referenced - No trade agreements apply - Notable Details: - Only qualified TBIPS Supply Arrangement holders (EN578-170432 Tier 1) in the Ottawa area are eligible - Focus on enabling pan-domain capabilities and enhancing strategic partnerships/interoperability
Description
The Department of National Defence (DND) requires a Business System Analyst to support the development of a strategic digital transformation plan for Director Enterprise Architecture Application Services (DEAAS). The role involves translating complex business requirements into actionable ServiceNow capabilities to support digital transformation, modernization, and implementation of cloud, AI, and data strategies. The contract duration is estimated to be 24 months. This procurement is set aside under the federal government's Procurement Strategy for Indigenous Business (PSIB).