Delaware My Market Place #STA263185-LOANDATAB

Delaware OSBC Short-Term Consumer Loan Database and Services RFP

The State of Delaware Office of the State Bank Commissioner (OSBC) is soliciting proposals for the development, implementation, and ongoing maintenance of a Short-Term Consumer Loan Database and related services. - Government Buyer: - State of Delaware, Office of the State Bank Commissioner (OSBC) - Contact: Christopher L. Hall, Deputy Bank Commissioner - Products/Services Requested: - Development, customization, and maintenance of a real-time, web-accessible database to track short-term consumer loans (up to $1,000, less than 60 days) - Integration with licensees' point-of-sale systems - Data capture and historical data migration - Operation of a toll-free call center for borrower support and dispute resolution - Generation of detailed reports for the Delaware General Assembly and Commissioner - Training for licensees and OSBC staff - Disaster recovery planning and implementation - Compliance with ADA, WCAG 2.1, and Delaware Department of Technology and Information security policies (including encryption and cyber liability insurance) - Unique/Notable Requirements: - Database must be accessible in real-time via the internet to both licensees and the Commissioner - Strict data security: No non-public Delaware data may be stored or transferred outside the United States - Must adapt to future legislative changes and comply with accessibility standards - Fixed pricing through a specified period; contract includes option years - No specific OEMs or vendors are named in the solicitation. - No physical products or part numbers are requested; all requirements are for professional services and software/database solutions.

Description

This solicitation is issued by the State of Delaware, Office of the State Bank Commissioner, seeking professional services from a qualified vendor to provide and maintain a short-term consumer loan database as required by Delaware law. The database will track short-term consumer loans and generate reports on their prevalence and nature. The vendor will implement, customize, and maintain the database accessible to licensed lenders and the Commissioner, including interfacing with licensees' point-of-sale systems and capturing historical loan data. The solicitation includes requirements for data collection, system operability, and compliance with relevant legislation.

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