Texas DIR/ESBD #784-26-2682

University of Houston-Downtown Solicits Cloud-Based Student Success and Mentoring Platform

The University of Houston-Downtown (UHD) is seeking proposals for a cloud-based student success and mentoring software platform to enhance student engagement, retention, and success. - Government Buyer: - University of Houston-Downtown, Purchasing Department - Products/Services Requested: - Cloud-based SaaS platform for mentoring and student success - Must support automated mentor-mentee matching, integrated communication, robust reporting and analytics, assessment, and program management - Required integration with university systems such as Slate CRM and student information systems - Must comply with FERPA and data privacy standards - Accessible via web and mobile devices - Implementation, onboarding, and training services for administrators, mentors, and mentees - Ongoing maintenance, platform enhancements, and technical support - Unique/Notable Requirements: - Platform must be scalable for multiple mentoring programs and utilize data-driven methodologies for participant matching - Solution should reduce administrative burden through automation - Vendors must have at least five years of experience providing similar solutions to higher education institutions - No specific OEMs or vendors are named in the solicitation

Description

The University of Houston-Downtown is soliciting proposals for a cloud-based mentoring and student success software platform. The platform should support student engagement, belonging, persistence, retention, and overall student success initiatives. It must facilitate mentoring relationships through automated matching, communication, reporting, assessment, and program management tools. The solution should reduce administrative burden through automation and provide robust analytics and continuous improvement capabilities. The contract term is three years with options to renew for two additional one-year terms.

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