Alaska Online Public Notices #260000027

Alaska Seeks QuickBooks Pro Technical Assistance for Rural Sanitation Utilities

This opportunity is issued by the State of Alaska's Department of Commerce, Community, and Economic Development, Division of Community and Regional Affairs, for the Rural Utility Business Advisor program. - The State seeks qualified vendors to provide technical assistance for QuickBooks Pro software to rural sanitation utility and agency staff. - Support must be delivered primarily via telephone, electronic means, and remote access. - Up to fifteen intensive village visits per year are required to provide on-site or virtual assistance. - The primary OEM referenced is Intuit (QuickBooks Pro). - Vendors must demonstrate the ability to support rural locations and address technical issues specific to QuickBooks Pro. - Services focus on both remote and in-person (or virtual) technical support for QuickBooks Pro users in rural sanitation utilities.

Description

The Department of Commerce, Community, and Economic Development, Division of Community and Regional Affairs, is soliciting proposals for the Rural Utility Business Advisor program to provide QuickBooks Pro technical assistance for rural sanitation utility and agency staff. Support services will primarily be provided through telephone and electronic contacts including remote access. The contractor should estimate intensive village visits with a maximum of fifteen locations a year to assist utility staff with QuickBooks issues, which may be conducted by travel or remotely.

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