Texas DIR/ESBD #RFP2026-P16

Hays County Solicits Electronic Payment Processing Services for Tax Assessor-Collector

Hays County, Texas is seeking a vendor to provide comprehensive electronic payment processing services for its Tax Assessor-Collector's Office. - Government Buyer: - Hays County, Tax Assessor-Collector, Hays County Purchasing Office - OEMs and Vendors Mentioned: - Tyler Technologies (integration partner) - Texas Department of Motor Vehicles (TxDMV, integration partner) - Products/Services Requested: - Electronic payment processing for property tax, motor vehicle sales tax and fees, vehicle inventory tax, court costs, and other county fees - Credit/debit card and eCheck processing - Point-of-sale systems, online and phone payment capabilities - Integration with County software (Tyler ERP) and TxDMV RTS system (certification required or achievable within 90 days) - Unique or Notable Requirements: - No cost to the County; all fees paid by users at time of transaction - PCI DSS compliance and secure transaction processing - Real-time payment authorization and settlement - Customizable and detailed reporting - Robust customer service and multi-language support - Subcontracting generally not permitted unless specified - Firm, fixed pricing with detailed breakdowns for all services and hardware - Contract term is two years with up to four optional two-year renewals (potentially 10 years total)

Description

Hays County is seeking proposals for electronic payment processing services to support the Tax Assessor-Collector's Office. The selected vendor will provide a comprehensive payment processing program for property tax, motor vehicle sales tax and fees, vehicle inventory tax, court costs, and other fees. The vendor will coordinate with the Tax Assessor-Collector, county IT staff, Tyler Technologies, and the Texas Department of Motor Vehicles. The service is provided at no cost to the County; only users pay fees at the time of use.

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