North Carolina eVP #274-ES-FO-FY26-UninterruptiblePowerSupply-R

City of Raleigh Seeks Five-Year UPS Maintenance and Repair Services

The City of Raleigh's Engineering Services - Facilities and Operations department is seeking proposals for a five-year contract to provide comprehensive maintenance and repair services for uninterruptible power supply (UPS) systems at multiple city locations. - Government Buyer: - City of Raleigh, Engineering Services | Facilities and Operations, Facilities Planning Supervisor - Products/Services Requested: - Full maintenance and repair services for UPS systems - Biannual preventive maintenance and inspection (Level 1 and Level 2) - Emergency repair services with a guaranteed two-hour response time, available 24/7/365 - Battery replacements every five years - Software updates and warranty support - OEMs and Vendors: - No specific OEMs or vendors are named; contractors must be manufacturer-certified for the equipment they service - Unique/Notable Requirements: - Contractors must be licensed, manufacturer-certified, and have at least five years of relevant experience - The City may award contracts to one or multiple vendors, depending on equipment type and manufacturer - The City reserves the right to add or remove UPS equipment and adjust service frequency as needed - Emergency repair services require a two-hour response time by manufacturer-authorized technicians - Services must include both preventive and corrective maintenance, as well as battery and software support - Equipment locations and detailed scope are provided in the solicitation's appendices

Description

The City of Raleigh is requesting proposals for full maintenance and repair services for uninterruptible power supply systems (UPS) at various locations listed in Appendix V. The City may award the contract to one or multiple vendors based on equipment type or manufacturer, whichever is more advantageous. The contract term is expected to be five years, with the possibility of changes in equipment quantity and service frequency. Services will commence according to the signed contract between the City and the contractor.

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