CanadaBuys #BPM026048

SSC Solicits AppleCare OS Support - Alliance for Apple Cellular Devices

Shared Services Canada (SSC) is seeking proposals for OEM technical support services for its Apple cellular devices. - Government Buyer: - Agency: Shared Services Canada (SSC) - Sub-agency: Internal and Digital Services Procurement (IDSP) - Office: Enterprise IT Procurement (EITP) - OEM Highlight: - Apple is the sole Original Equipment Manufacturer (OEM) specified for this requirement - Vendors: - Only Apple or Apple-authorized providers are eligible to deliver the required support - Products/Services Requested: - AppleCare OS Support - Alliance Technical Support for existing Apple cellular devices - Part number referenced: D5691ZM/A (AppleCare OS Support - Alliance, 1-Year Term) - Quantity: 1 unit (as specified in the Excel attachment) - Unique/Notable Requirements: - Support must be OEM (AppleCare OS Support) and bidders must provide OEM certification - Bids must be submitted electronically via the SSC P2P portal - Firm unit prices in Canadian dollars, delivered duty paid - Compliance with Canadian and international trade agreements (WTO GPA, CFTA, CPTPP) - All deliverables and pricing details are outlined in the attached Statement of Work and annexes - No security clearance is required for this procurement

Description

Shared Services Canada is soliciting bids for AppleCare OS Support - Alliance Technical Support for existing Apple cellular devices. The contract will provide OEM support services to maintain and support these Apple devices. The procurement is conducted through competitive open bidding and is governed by several trade agreements including WTO GPA, CFTA, and CPTPP. Bidders must submit their responses via the SSC P2P portal by June 29, 2026, and the contract duration is intended for one year.

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