Opportunity

CanadaBuys #AB-2026-00615

Alberta Energy Regulator Cloud VoIP Services Procurement (ThinkTel/Bell Canada)

Posted

January 22, 2026

Respond By

February 02, 2026

Identifier

AB-2026-00615

NAICS

517911

This opportunity involves the Alberta Energy Regulator's planned procurement of cloud-based VoIP services for its operations in Alberta. - Government Buyer: - Alberta Energy Regulator (AER) - OEMs and Vendors: - ThinkTel Communications Limited, a Division of Bell Canada (OEM and service provider) - Products/Services Requested: - Cloud-based VoIP services - Fully managed, proprietary Ribbon-based SBC-as-a-Service platform - Enables Microsoft Teams Direct Routing - Provides enterprise-grade SIP trunking and PSTN connectivity - No specific product part numbers or quantities provided - Unique or Notable Requirements: - Only ThinkTel/Bell Canada is considered qualified due to a proprietary, customized integration product in use since 2020 - Services must support Microsoft Teams Direct Routing and enterprise-grade SIP trunking - Procurement classified under UNSPSC code 81112500 (Computer software licensing rental or leasing service)

Description

The Alberta Energy Regulator (AER) has issued an Advance Contract Award Notice for Cloud based VoIP Services. ThinkTel Communications Limited, a Division of Bell Canada, is deemed the only qualified candidate due to its customized integration product since 2020. ThinkTel provides a proprietary fully managed, Ribbon-based SBC-as-a-Service platform enabling Microsoft Teams Direct Routing with enterprise-grade SIP trunking and PSTN connectivity. The contract is specific to these cloud voice services and is to be delivered in Alberta.

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