Maryland Procurement Portal #FC-193-26-RFP

Maryland DoIT Solicits Service Desk/Client Services Proposals

The Maryland Department of Information Technology (DoIT) - Administration is seeking proposals for Service Desk/Client Services to support its IT operations. - Government Buyer: - Maryland Department of Information Technology (DoIT) - Administration - Products/Services Requested: - Service Desk/Client Services (single lump sum line item) - No specific OEMs or vendors mandated; open to all qualified providers - Unique or Notable Requirements: - 2% Veteran Small Business Enterprise (VSBE) participation goal - 20% Minority Business Enterprise (MBE) participation goal - Compliance with socio-economic participation requirements is mandatory - Submission must be through the official Maryland procurement portal - Attachments include: - Final RFP document - Pricing sheet - Pre-proposal conference materials - No specific technical product part numbers or OEM brands are specified in the solicitation

Description

This solicitation is for Client Services, also referred to as Service Desk/Client Services, issued by the Department of Information Technology - Administration in Maryland. It is a Request for Proposal (RFP) using a Double Envelope Proposal method. The procurement includes multiple attachments such as a pre-proposal conference attendee list, summary, pricing sheet, and the final RFP document. The response deadline is July 14, 2026, at 12:00 PM EST. The procurement officer for this solicitation is Keisha Clarke.

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